Rocpool Reserve
ゲストの声
The location of the hotel was excellent. The food was amazing, both breakfast and dinner. Any requests were met. The beds were very comfy. The bar was lovely. The manager, who's name we didn't find out, was excellent, just the right balance of being helpful and informative, but not overbearing. All the young staff were excellent, obviously well trained. We were able to discuss the small issues with the manager on our departure.
Helen
2022年11月
This was our 4th stay since 2017, we really like coming to this hotel. We have been lucky to have experienced both the extra decadent rooms, the private use of a hot tub in these rooms is appealing. We like the atmosphere of the hotel and find the staff very helpful and attentive.
Amber
2023年3月
Its the staff that made our stay special. They are so attenuative, friendly and accommodating. The hotel is absolutely immaculate. We had an added bonus of a far infrared sauna as well as a hot tub! We were so relaxed we didn't go out for dinner! Breakfast was excellent with high quality ingredients. It really does make the difference. You pay for what you get.
Tracy
2024年7月
Loved the room very comfy bed and everything you need for a comfortable stay. My only mini complaint is the glass bathroom door ..I can’t imagine Anyone wanting to view their partner on the toilet! All staff very helpful in hauling my heavy suitcase back and forth to the room. The breakfast was the best we’ve had in our trip around Scotland.
Colleen
2023年8月
Great staff, great location & facilities. We dodn't get to partake of the breakfast due to an extremely early plane out the next morning. The staff arranged for our taxi & everything went according to plan.
Carl
2024年10月
We had a lovely stay here. The staff were attentive and helpful and very welcoming. There wasn’t any milk in the room for tea and coffee but this was brought within two minutes of us requesting it. Our Saturday night dinner was simply amazing. We had the roasted cauliflower with nuts and baba ganoush as well as two delightful desserts. Gabriel, in particular, looked after us impeccably. As is so often the case, it is the staff who make an experience special, and the team this weekend did this perfectly.
Patricia
2022年4月
VERY GOOD STAFF. VERY COMFORTABLE ROOM, EXCEPT THAT IT WAS ADVERTISED WITH AIR CONDITIONING AND THE PICS SHOWED AN AIR CONDITIONER BUT ONE OF OUR 2 ROOMS DID NOT HAVE AN AIR CONDITIONER IN IT. THE STAFF HOWEVER UPGRADED THIS ROOM TO THE NEXT LEVEL WITH ONE WHICH HAD AN AIR CON, SO IT WAS OK. BUT JUST THE INCONVIENENCE OF THE MOVE AND THE WRONG INFORMATION WAS 1 POINT MINUS. OTHERWISE A VERY GOOD HOTEL AND VERY COMFORTABLE. STAFF WAS TRULY EXCEPTIONAL.
Vinay
2022年6月
The big comfy bed, bath and shower. The breakfast in the morning was lovely.
Elaine
2023年5月
The staff were superb, really stood out as being so helpful. The extra decadent room #5 was perfect with hot tub looking out over the city and nice big room and bathroom. The quality of the food was excellent as well.
Rachel
2022年1月
•The staff were so friendly. •The food in the restaurant was delicious •The hot tub was a really special treat - with views over the River Ness •The hotel was only a short walk to the town centre
Sunburn007
2023年4月
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